In Case of an Emergency
Keep emergency phone numbers easily accessible and be sure that any pet-sitters or boarding facilities have your pet’s emergency information. There are a variety of options available for emergency services and our doctors may be able to help you to determine which of these would be best for you and your pet.

Although we do have a doctor at the hospital until 8pm we do not have a full staff available for advanced surgical cases or intensive 24-hour care after hours. If your pet requires this level of care you may be referred to one of the area’s full service emergency clinics so that you and your pet can receive the best possible care. There is a small animal emergency clinic (VESH) in South Deerfield, MA that we often utilize. We may also suggest referral for exotic patients such as pet birds or reptiles requiring emergency care as they often require specialized care and treatment.

We have a doctor on call 24/7 for equine emergencies for current clients in good standing. We partner with another local clinic to provide this high quality care. Non clients are seen at the doctor’s discretion. Clients outside our normal practice range may be asked to trailer in, since there is only one doctor on duty for on-call work. Referral may be indicated for some conditions, so having transportation available/arranged is always a good idea. There are many clinics around that offer 24 hour care for intensive equine needs and/or surgery, including Cummings Large Animal Hospital (Tufts University, North Grafton MA), New England Equine Surgical and Medical Center (NEEMS, Dover NH), Fairfield Equine (Newton CT), and VLAC (Milton VT) are all options.

Please note: If you are going away, please make sure to notify the clinic of your petsitter’s information and their ability to make medical decisions for your pets, be they large or small. Having a method of payment on file also alleviates the pressure on the petsitter when they have to take care of an emergency.

Area Emergency Clinics

Veterinary Emergency & Specialty Hospital (small animals only)
South Deerfield, MA
Directions from Brattleboro: Take route 91 south to exit 25 (Deerfield / Yankee Candle exit), turn left off of the exit ramp, then over the overpass, turn left at the light onto route 5, the hospital is about 1/4 mile down on your left.

Capital Area Veterinary Emergency Service (small animals only)
Concord, NH

S.A.V.E.S (Small Animal Veterinary Emergency Service)
Lebanon, NH

VCA Boston Road (small animals only)
Springfield, MA

Tufts Cummings School of Veterinary Medicine (small & large animals, along with exotics)
N. Grafton, MA

New England Equine Medical and Surgical (horses only)
Dover, NH

Myhre Equine Clinic (horses only)
Rochester, NH

Fairfield Equine (horses only)
Newtown, CT